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Matt Stuseck's avatar
Matt Stuseck
New member | Level 1
11 months ago

I have a Dropbox charge but my account is a free one

This is very concerning and illegal. I have received a charge in my banking from dropbox for no apparent reason. I have a free account and never even entered my banking information at any point and t...
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Refunds
Rich's avatar
Rich
Icon for Super User II rankSuper User II
11 months ago
Matt Stuseck wrote:

I have received a charge in my banking from dropbox for no apparent reason. I have a free account and never even entered my banking information at any point and time.

As Hannah mentioned, Dropbox cannot charge you if they don't have your billing information. If you've been charged and didn't enter your billing information, then someone else has and you should be contacting your bank as well.

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