Forum Discussion

bacchaegrl's avatar
bacchaegrl
New member | Level 2
4 years ago

I have an unknown charge for a Dropbox subscription. How can I cancel it?

Hello, I am being billed for a dropbox subscription and I cannot tell where it is coming from.  There is no record within dropbox that I have paid anything since this summer. I am still getting 21 do...
billing
cancellations
Lrdglover 's avatar
Lrdglover
New member | Level 2
3 years ago
Anyone know how to communicate directly with Dropbox regarding errors in auto payments
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    Lrdglover  wrote:
    Anyone know how to communicate directly with Dropbox regarding errors in auto payments

    Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

     

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