Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Wylberth G.
11 years agoNew member | Level 1
I haven't received my Samsung promotional space?
I didn´t receive my 48GB, why? I need help!
ejasp wrote:
I bought new Samsung s7 edge in June 2016. I got one mail regarding for claiming 48gb free space, but I have not noticed it at that time. So, can i claim the same offer now? how?
No, you cannot. The promotion ended one year ago.
213 Replies
Replies have been turned off for this discussion
- diana h.1111 years agoNew member | Level 1
I just signed up for drop box via my Samsung pad and I am trying to obtain my extra 48 memory plus the extra gift. one of the required items is to add dropbox to my computer. I already have dropbox on my computer. it went through the process, acknowledged that dropbox was updated, but did not Check it off the list of requirements to gain my 48. How do I get this acknowledged? I can get every box checked except this and I would like to get it done, since it is.
- Yuxi R.10 years agoNew member | Level 1
i have just purchased a new Samsung galaxy tab, during the initial setting process, in the dropbox section, i have filled my dropbox ID, i have got a message says successfully connected and i will get 50GB additional space, but i still have not got the additional space. please help.
i have completed all the steps in Get Started guide.
- Kuba J.10 years agoNew member | Level 1
Hello,
How can I check when does my 48GB bonus space expire?
Looking at the "space earned" at my user profile, I only see the start date ("updated'), nothing about the length of it (I'm not sure if I have a 2-year or 1-year option).
- Shahzad A.10 years agoNew member | Level 1
Hi dropbox team
I am facing a problem . I bought new samsung note 4 and i have to get 50 gb space .. but unfortunately i cant get .. my account is not assosiated with any other phone or etc.. plz help me..my dropbox email is <removed>Plz help me to get rid of this problem..
<Edit: private email address removed by forum moderator>
- Harald A.110 years agoNew member | Level 1
Hallo,
habe mir ein Samsung Galaxy Note 4 32GB gekauft. Beim Start der Kamera kam ein Popup das ich 48 GB für 2 Jahre bekomme.
Dieser Bonusplatz ist noch nicht bei mir angekommen.
Ich bitte um Klärung.
Vielen Dank im Voraus und schöne Weihnachten.
Mit freundlichen Grüßen
Harald Allmendinger
- Mohammed U.10 years agoNew member | Level 1
Hi, I registered for a Dropbox account when I setup my S4 and it did mention 50gb allowance but I haven't received it. I've completed the 5 steps but still nothing..
- Shireen G.10 years agoNew member | Level 1
Hello, Ive had my dropbox account for a while and I bave 14 days left on my promotional space from my old android phone... i recently bought a new note 5 but ehen i singed in to dropbox I did not recieve the promotional email. why?
- DolphinC310 years agoNew member | Level 1
Hey Guys!
So I just bought a brandnew Samsung Tablet and signed with this account into it. I didnt receive the 48GB. I already took the "Dropbox-Mastery" Tour except the point of inviting a new friend, who accepted.
What is wrong? Which additional information do you need to help me?
Kind Regards
- Александр В.210 years agoNew member | Level 1
Samsung tablet a year ago, and has activated 48 GB. only today (expires action?)
- Александр В.210 years agoNew member | Level 1
Samsung tablet a year ago, and has activated 48 GB. only today (expires action?)
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!