I haven't received my Samsung promotional space?

Why not offer a smaller package

Lots and lots and LOTS of threads on this. Have a search.

Long story short. They lose money. They've tested them more than once. Including again just this year. They lost money. 

Thanks for replying, it is appreciated. I believe that it would be better to gain 50.00 many times than lose 50.00 many times. Also, percentage wise, 1 Terrabyte is too much for a home user. I've used it for almost 3 years , with 3 grandkids and have only used 14 GB. DROPBOX PLEASE HELP !!!!

Hi. 

I bought a new Samsung mobile device and logged in with the wrong dropbox user. Is there any chance I recover the space and get the promotion for the other account, the one that I had to link the device with?

Hey,

If my account was previously redeemed by Samsung promoted 48G, and after several years I bought a new Samsung, can I redeem a NEW Samsung promotion for the same account again?

Thanks in advise !!!

If my account was previously redeemed by Samsung promoted 48G, and after several years I bought a new Samsung, can I redeem a NEW Samsung promotion for the same account again?

No, you can't. You can only claim the promotion once, even if you purchase a new device.

Also, the Samsung promotion is ending on April 30th.

• https://www.dropbox.com/help/297

I bought a new Samsung mobile device and logged in with the wrong dropbox user. Is there any chance I recover the space and get the promotion for the other account, the one that I had to link the device with?

No. The first account that logs into the device gets the bonus space. There's no way to transfer that to another account.

I have just installed Dropbox on my brand new Samsung Galaxy S7 purchased yesterday. I have never before owned a Samsung device which means I have never received a 48GB bonus. In these less than 24 hours of owning this device no one else has logged into the Dropbox application through it other than me. I have also completed all the other steps required to get the bonus. And I already had Dropbox installed on my computer prior as well because I use it daily. I know that this is the last day possible to be able to receive this kind of a bonus since the Samsung promotion expires today on April 30th 2016. But I still don't see what seems to be the problem? If today is the last day, why can't I receive the bonus? I have met all the requirements according to everything I have read on the Dropbox pages, etc...

EDIT: Apparently I have missed the part where it says Dropbox has to be preinstalled on the device...I honestly don't understand why it wasn't included in the new Samsung Galaxy S7. Really unfair is all I have to say...

I have just installed Dropbox on my brand new Samsung Galaxy S7 purchased yesterday

That in itself means your device does not qualify I'm afraid - as per the help links within this thread. Devices ONLY QUALIFY if the Dropbox app is pre-installed as a factory installation. It does not qualify if you install it yourself. 

Derde maal is scheepsrecht zeggen ze, dus ik stel mijn vraag nogmaals:

Over 60 dagen vervalt mijn extra opslagruimte, betekent dit dat al mijn foto's boven het limiet worden verwijderd? Of blijven ze staan en kan ik gewoon niks meer toevoegen? 

Als je over je quotum uw bestanden worden niet verwijderd. Je zal niet in staat zijn om stoppen totdat je onder je .