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Rombout V.'s avatar
Rombout V.
Helpful | Level 5
9 months ago

I keep seeing an error with Google Play on my Android mobile app and I can't check my Dropbox plan.

Imntrying to view my plan on android 14 Samsung S24+ I keep getting this error. When incheck linked device, this same device was link already twice. So unlinoed those. But it still shows the same e...
Error Messages
Plans
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Welcome back to the forum, Rombout V.! 

Can you send me a few screenshots of what you see on your end, when opening your Dropbox mobile app and going to your Account tab? 

Also, since your email address will be showing on the screenshot, please make sure to mask it first.

Let me know when you’re ready.

Rombout V.'s avatar
Rombout V.
Helpful | Level 5
8 months ago

Nancy 

Weird, as i just tried to see a network log log and see if i could catch parts when its was loading. I got this server error showing. Couple seconds later and now it all works

Server erro showing



Now it works

  • Rombout V.'s avatar
    Rombout V.
    Helpful | Level 5
    8 months ago

    Nancy 

    Another issue i still see there. They are marked as read, even when you dont click them as soon as the page loads. In the screengrab you see unmarked notifications, when i reloaded the page, they were unmarjed

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