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VCB1's avatar
VCB1
Explorer | Level 3
10 months ago

I lost access to my email and Dropbox do not support me to get my files back

I have opened many tickets in months to solve my problem and you never finish to help me. My lost email: [removed per the Community's Guidelines] My current email that I use to open tickets (please...
account access
File access
Mark's avatar
Mark
Icon for Super User II rankSuper User II
10 months ago

Dropbox do not guarantee access to accounts without access to email I'm afraid. There are plenty of posts on here where they've publicly said that they are unable to help. 

I'm afraid the ONLY people who can help are Support who you are already dealing with. This is a public forum so nobody here can help. 

https://help.dropbox.com/account-access/lost-email-access 

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