Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here! 

Forum Discussion

DimitriR's avatar
DimitriR
Helpful | Level 5
30 days ago
Solved

We can't access our Dropbox account, or the support page.

Our orgs Dropbox is down, and Dropbox dropbox.com/get_help wont load either.

account access
Error Messages
Web
  • Mark's avatar
    Mark
    30 days ago

    There does currently seem to be a service issue impacting things based upon posts here and the Dropbox Status Page. Hopefully it will be resolved soon - it usually is. 

    Please do keep an eye on this thread here as well as the Status page and follow that for updates. 

1 Reply

Replies have been turned off for this discussion
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    30 days ago

    There does currently seem to be a service issue impacting things based upon posts here and the Dropbox Status Page. Hopefully it will be resolved soon - it usually is. 

    Please do keep an eye on this thread here as well as the Status page and follow that for updates. 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!