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Nadine11's avatar
Nadine11
New member | Level 2
5 months ago

I paid for a Plus plan via iDEAL, but my Dropbox account hasn't been upgraded.

Dropbox Plan Basic - trying to update to Plus Payment Method iDEAL How did you upgrade? Through website - after receiving warning message that I needed to upgrade. Question or Issue ...
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Thanks for your post, Nadine11.

Since we don’t have any account visibility here on the forum, I’ve gone ahead and logged a ticket for you directly. 

Please reply back to it, and we can check this internally.

See you there!

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