Forum Discussion

Elinelin's avatar
Elinelin
New member | Level 1
12 months ago

I paid for the Dropbox Plus plan, but I'm still on the Basic plan

I paid for a year in september, but still have the basic plan. I cannot get support, becausa I am on the basic plan even though I paid for it.  Please help. 
billing
upgrades
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

In that case, can we reach out via email to have a further look internally Elinelin? 

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