Forum Discussion

Elinelin's avatar
Elinelin
New member | Level 1
12 months ago

I paid for the Dropbox Plus plan, but I'm still on the Basic plan

I paid for a year in september, but still have the basic plan. I cannot get support, becausa I am on the basic plan even though I paid for it.  Please help. 
billing
upgrades
Mark's avatar
Mark
Icon for Super User II rankSuper User II
12 months ago

Dropbox email to the address you use on the forums so that they know its the same person.

If its a different email to the one you are using now have you tried logging in and out to the other account ?

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