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Forum Discussion

Tony84's avatar
Tony84
Explorer | Level 3
5 years ago

I upgraded my account but it still shows as Basic

I upgrade to dropbox plus and paid for a year, but nothing changed in dropbox. It says im still using the free version and i didnt even got an email. Please help
Payments
Plans
upgrades
MorgesPainting 's avatar
MorgesPainting
Explorer | Level 3
4 years ago
The email for my Dropbox and my Apple ID are different, but it’s the only drop box account I have.
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi @MorgesPainting, would it be okay for me to reach out internally by sending you an email, in order for us to have a look into this there? 

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