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I want to cancel my subscription. How can I achieve that?
I cannot find where I can cancel my subscription. I am tired of going around and around. I WANT TO CANCEL IT NOW. I don't want to delete it, just cancel it. I've finished my book and no longer need a subscription.
Moonbillenboon wrote:
I want to cancel my Dropbox plus account.You should be able to cancel your subscription yourself by following these steps, or these if purchased on a mobile device.
Moonbillenboon wrote:
Where can i find the chatbot or an emailadress so in can get in contact with Dropbox?If you need assistance cancelling your account, you need to open a ticket with Support.
Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
17 Replies
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- Hannah
Dropbox Community Moderator
Hey Victoria334, I just sent you an email, so we'll continue there.
Still no email. I am now forced to contact my bank and have them block any future charges. I don't know what else to do.
- Walter
Sorry to hear you're still having issues with this Victoria210
Could you try signing into the Dropbox account that's associated with your Community profile and then visit the support page?
If you scroll down the page you should see a section with your support ticket.
need someone to cancel my subcription
- I want to cancel my Dropbox plus account. Where can i find the chatbot or an emailadress so in can get in contact with Dropbox?
- Rich
Super User II
Moonbillenboon wrote:
I want to cancel my Dropbox plus account.You should be able to cancel your subscription yourself by following these steps, or these if purchased on a mobile device.
Moonbillenboon wrote:
Where can i find the chatbot or an emailadress so in can get in contact with Dropbox?If you need assistance cancelling your account, you need to open a ticket with Support.
Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
