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catherinewilson's avatar
catherinewilson
New member | Level 2
1 day ago

I want to upgrade my account but it doesn't show up in my subscriptions

I want to upgrade my dropbox plus to Standard or business, but can't as Dropbox does not show up in my subscriptions
dropbox business
upgrades
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 hours ago

Hey catherinewilson, thanks for reaching out to us.

Let's get right to it!

Can you give me a bit more info on your current subscription? How did you upgrade originally? Did you use a credit/debit card, PayPal or Google Play Store/iTunes?

Do you see your subscription in your account settings here?

And how are you trying to upgrade your account now?

Any additional details you can think of, are welcome.

Thanks!

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