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Forum Discussion

Abby Shapiro's avatar
Abby Shapiro
New member | Level 2
2 months ago

I was billed for a new subscription that I canceled last year and I want a refund

I canceled a plan last year, took out my credit card info, and I was just billed for this year. I don't want the subscription and want a refund. How do I solve this?
Billing
cancellations
Refunds
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hey Abby Shapiro - thanks for bringing this to our attention.

May I reach out via email to have a further look internally? 

Let me know and we'll take it from there.

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