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atharvadeshpande's avatar
atharvadeshpande
Explorer | Level 3
3 years ago

I was issued a refund, but my credit card was blocked

Hi everyone! Recently I experienced some trouble with a failed transaction. So my dropbox account got charged with a professional plan. This was my official university research account, which contain...
billing
cancellations
Payments
Refunds
atharvadeshpande's avatar
atharvadeshpande
Explorer | Level 3
3 years ago

Hello, 

 

I already did. Here's the reply I got from them. 

 

I also tried emailing dropbox support multiple times about this. No response!

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

No worries, atharvadeshpande, can I reach out to you via email, so we can look further into this?

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