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Forum Discussion

Jesperdue's avatar
Jesperdue
New member | Level 2
2 years ago
Solved

I'm already paying for an account, but I can't find it

Hello. First of all. Jesus Christ it’s exhausting to try and find an email or a phone number to call for help. Just tried to upgrade my free account which puzzled me that I had to since I’m alr...
billing
Payments
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upgrades
  • Jay's avatar
    Jay
    2 years ago

    Could you try using these steps to restore the purchase in the iOS app?

Jesperdue's avatar
Jesperdue
New member | Level 2
2 years ago
Dropbox basic
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Could you try using these steps to restore the purchase in the iOS app?

  • Jesperdue's avatar
    Jesperdue
    New member | Level 2
    2 years ago
    Solved!
    Didn’t notice that option. Thank you!
    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Excellent, glad to have helped out. Enjoy the rest of your week!

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