Forum Discussion

madelineaileen's avatar
madelineaileen
New member | Level 2
7 months ago

I'm being charged monthly for Dropbox, but I don't have a paid subscription.

I have received a monthly charge of $11.99 for the past few years for a Dropbox plan that I don't have. I've even had to cancel my debit card and receive a new number, and this transaction still show...
cancellations
Payments
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Sure thing frustratedchristina2! 

Just reached out to you. Did we have any luck this time? 

frustratedchristina2's avatar
frustratedchristina2
Explorer | Level 3
6 months ago

Megan​ YES! Just responded back!! So grateful to you for helping with this! Thank you!! 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Don't even mention this, any time frustratedchristina2! 😍

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