Forum Discussion

Gleb K.1's avatar
Gleb K.1
New member | Level 2
4 years ago

Is it possible to pay for a Dropbox subscription for users from Russia?

Hello! Is it possible to pay for dropbox subscription for users from Russia? I've failed to pay for Plus subscription with Mastercard and Visa cards of russian banks, they are not more applied for fo...
billing
Dropbox Plus
Payments
Plans
Gleb K.1's avatar
Gleb K.1
New member | Level 2
4 years ago

Yes, sure

Calipsa's avatar
Calipsa
Explorer | Level 3
4 years ago

did you find any way to solve problem with the payment?

  • Sergey1974's avatar
    Sergey1974
    New member | Level 2
    4 years ago

    The solution I used: change method of payment in App store to Mobile Phone, and then buy Dropbox plus via App store. Working so far...

  • Anna Grinevich's avatar
    Anna Grinevich
    Explorer | Level 4
    4 years ago
    Calipsa, not yet

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!