Forum Discussion

Jackgal's avatar
Jackgal
New member | Level 1
11 months ago

I've been paying £10.99 for months, but I see my Dropbox account is on the Basic plan.

Hello, I’ve been paying 10.99 for over 6 months now, I haven’t really used it since signing up, today I’ve decided to check my files and it’s telling my I’m now on basic plan but I got charged 10.99 ...
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Dropbox Basic
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
11 months ago
Jackgal wrote:

I’ve been paying 10.99 for over 6 months now, I haven’t really used it since signing up, today I’ve decided to check my files and it’s telling my I’m now on basic plan ...

Use the credit card charge lookup tool to make sure you're signing in to the same account that you're being charged for.

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