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Forum Discussion

eucaleb's avatar
eucaleb
New member | Level 1
9 months ago

I've started trial of Dropbox Backup plan but I canot see it in my subscriptions and I cannot cancel

I've started trial of Dropbox Backup plan but I canot see it in my subscriptions and I cannot cancel. My subscriptions page has only the basic and it uncancelable. it sais: Dropbox Basic 2 GB of ...
billing
cancellations
Dropbox Backup
eucaleb's avatar
eucaleb
New member | Level 1
9 months ago

I think that it s because now there is no dropbox backup subscription plan, you just get it with other plans. But I seem to have gotten it standalone. And i can't cancel. There only seems to be one cancellation method and it's from 'manage account

  • ellybyelly's avatar
    ellybyelly
    New member | Level 1
    9 months ago

    I have the same problem as you—I can't find any way to unsubscribe. Hopefully, someone can help solve this mystery.

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