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Forum Discussion

eucaleb's avatar
eucaleb
New member | Level 1
9 months ago

I've started trial of Dropbox Backup plan but I canot see it in my subscriptions and I cannot cancel

I've started trial of Dropbox Backup plan but I canot see it in my subscriptions and I cannot cancel. My subscriptions page has only the basic and it uncancelable. it sais: Dropbox Basic 2 GB of ...
billing
cancellations
Dropbox Backup
eucaleb's avatar
eucaleb
New member | Level 1
9 months ago

there is no button "Cancel plan at the bottom of the page"

 

ellybyelly's avatar
ellybyelly
New member | Level 1
9 months ago

Me neither, there is no such button.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hey ellybyelly, I just sent you an email!

    Reply back to me, and we'll take it from there, thanks!😇

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