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jonhammer6's avatar
jonhammer6
New member | Level 2
5 years ago
Solved

Lenovo Promotion Issue

I have purchased a new Lenovo Laptop in September 2021. During the initial windows installation, i was prompted for 100 GB dropbox storage for 1 year. Now after installation i am trying to claim 100 ...
Account Settings
Promotions
Storage space
  • Hannah's avatar
    Hannah
    5 years ago
    Hey jonhammer6, thanks for posting today!

    Can I actually reach out to you via email, so we can look into this?

    Thanks!
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi Morfatt, thanks for the update! 

 

Did you or anyone else ever sign into Dropbox on your device using an email address other than your current account?

sahas's avatar
sahas
New member | Level 2
2 years ago

I have the same issue. Unable to get the 100 gb lenovo promotion. getting only 2 gb. can you help?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago
    sahas wrote:

    I have the same issue. Unable to get the 100 gb lenovo promotion. getting only 2 gb. can you help?

    You just need to log on to the account and complete sign up - note that you cannot have had an account with a promo previously AND the install has to have been preinstalled. If you downloaded a version from the web its not eligible. 

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