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Forum Discussion

montao's avatar
montao
New member | Level 2
5 years ago

Misuse or mistake using my email address

I'm not "daskip". I might've had a dropbox account with one of my email addresses. Recently I got emails in French saying that a user named "daskip" registered an account with dropbox using my email ...
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Create or delete account
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security
arosen32umd's avatar
arosen32umd
New member | Level 2
4 years ago

This happened to me as well. I've just used my email to reset the password and take control of the account. Can Dropbox provide any info on the person doing this?

  • lab1's avatar
    lab1
    Explorer | Level 4
    4 years ago

    Same issue, all my files are gone.  Can you pls confirm breach and if my files are ok?

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hey lab1, welcome to our Community! 

       

      Can you let me know more, in regards to what happened your files and if you have access to your Dropbox account? 

       

      Keep me posted! 

      • lab1's avatar
        lab1
        Explorer | Level 4
        4 years ago
        Hi Megan!

        I got emails in French about my account and was locked out. I changed the password back and when I got in, all my files were gone except one shared folder.

        Same name used as the people above.
        Thx!

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