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Forum Discussion
Misuse or mistake using my email address
I'm not "daskip". I might've had a dropbox account with one of my email addresses. Recently I got emails in French saying that a user named "daskip" registered an account with dropbox using my email ...
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey MarcinM, thanks for the screenshot!
Since the message isn't in English, would you care to give me a translation of what it says there?
Sure:
Title: Confirm your email address with Dropbox
Hello daskip,
To finalize your registration, we only have to validate the e-mail address of your account.
Validate your email address
Enjoy Dropbox!
I quess this "daskip" entered my account, tried to change my password and then this message was sent to me to confirm new password. As I wrote before, I don't remember if I did it or not, but now I have this account under control. I just want to know how it happened and what damages have been done.
MarcinM
I also received a similar message in my email a while ago. It seems like somebody entered my email to register an account.
Now I'd like to use Dropbox, and my questions are:
- What it's all about?
- Is it possible to remove the account and register the new one on the same email? And how safe is it?
A few similar support topics are floating around, but this one seems to be the most active, so I post it here.
- Mark
Super User II
Hi x2x6
Easiest way to do this is simply get a password reset from www.dropbox.com/forgot for the email, log on and delete either the whole account and start a fresh (use this is you want to move the email to the account you have set up to post here), or all data in it and just use as is.
Thanks for your advice, @Mark! I have already reset the password.
However, it would be nice to have some comments about what the person who used other people's emails tried to achieve. Another user on this topic reports that their name has been changed to "daskip tgay". Has this issue ever been addressed? The fact that anyone can change your account name is alarming.
