Forum Discussion

ArturoGlez's avatar
ArturoGlez
New member | Level 1
11 months ago

My account was downgraded to a Basic plan, how can I reactivate my paid service?

On January 14th, Dropbox canceled my Plus account, the day after I paid for a year of service. A week later, after many emails to technical support, they reactivated it as a Basic (free) account. Wha...
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ArturoGlez's avatar
ArturoGlez
New member | Level 1
11 months ago

I have sent a lot of Emails, but my money is not reflected in the service I bought. Without any explanation, whatsoever. The can take your money, not giving you anything in return, at any moment.

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