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dhruvbansal22's avatar
dhruvbansal22
New member | Level 2
3 months ago

My payment is complete but the account seems to still be Basic.

Dropbox Plan Plus Payment Method UPI How did you upgrade? Via Website through laptop Question or Issue I completed the payment for Dropbox Plus using UPI in India. The payment is reflected in...
billing
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hi dhruvbansal22, welcome to our Community!

Is it possible to clarify if you have two Dropbox accounts linked to two different emails?

If you have the transaction ID that is linked to your charges, you can also take a look here. If that doesn't help don't worry about it, I can reach out via email to assist you further.

Keep me posted for any updates! 

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