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dhruvbansal22's avatar
dhruvbansal22
New member | Level 2
2 months ago

My payment is complete but the account seems to still be Basic.

Dropbox Plan Plus Payment Method UPI How did you upgrade? Via Website through laptop Question or Issue I completed the payment for Dropbox Plus using UPI in India. The payment is reflected in...
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dhruvbansal22's avatar
dhruvbansal22
New member | Level 2
2 months ago

Hi Megan, 
I do not have two dropbox accounts linked to the same email. It would be great if you could reach out via mail.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey dhruvbansal22!

    I just sent you an email in order for us to have a closer look into this. Reply back to me, and we'll take it from there.

    Thanks!

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