Forum Discussion

vladap's avatar
vladap
New member | Level 1
12 months ago

My plan won't upgrade from Basic to Plus... again

I have been billed the 120 euros.. however... no upgrade. The issue was explained here in the past And was apparently solved in ticket #24585069 ... but it was not.. For **bleep**s sake, I...
billing
upgrades
vladap's avatar
vladap
New member | Level 1
12 months ago

The ticket is locked.

and yes, i used the website directly, via a laptop chrome browser

the money was deducted from the account

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hey vladap, since the old ticket has been closed, I went ahead and opened a new one on my end for you.

We'll take it from there. Thanks!

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