Forum Discussion

anadvani's avatar
anadvani
New member | Level 1
11 months ago

Need to cancel a subscription for an account I can no longer access

Hi,  I need to cancel my subscription because I have lost access to the email id associated with my account. I cannot log in because the 6 digit code goes straight to that email. Can someone help m...
billing
cancellations
anadvani's avatar
anadvani
New member | Level 1
10 months ago
 
 

Ticket #24791100: Dropbox login issue

Does this number help? I used my email associated with this account but the account I was charged on is on another email as explained in that ticket. 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Thanks for the ticket number, anadvani, I just replied to you, so I'll see you there!

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