Forum Discussion

vostergallardo's avatar
vostergallardo
New member | Level 2
3 years ago

Not able to join Professional team

Hi there,   I am trying to join the Rekordbox Professional team on dropbox and I get the following error: "You cannot link your Dropbox account to our team. Your account may already be connected t...
dropbox business
Dropbox Pro
Onboarding
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey vostergallardo, sorry to hear about this.

 

Could you please send us a screenshot of the exact error you're getting?

 

Were you part of a Dropbox for Business teams account in the past or invited to one perhaps?

 

Let us know and we'll take it from there.

vostergallardo's avatar
vostergallardo
New member | Level 2
3 years ago

Hey Walter,

 

This is the screenshot:

I was never part of a Dropbox for Business teams account.

 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the screenshot vostergallardo - much appreciated.

     

    I'm afraid I'll have to redirect you back to Pioneer Dj and/or Rekordbox's team for further assistance as this part of their onboarding process. 

     

    Let us know of any updates!

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