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syncer's avatar
syncer
Helpful | Level 5
3 years ago
Solved

Offered Dropbox Basic Extra Plan $1.99 month but can't find plan

I was recently offered a $1.99/month plan for 100GB while I was logged into Dropbox. Unfortuantely, I was on a plane so wasn't able to sign up in time. When I logged in later the offer didn't appear....
Plans
upgrades
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi syncer, happy Monday! 

 

Keep in mind that we are checking internally for a solution and will get back to you as soon as possible.

 

Thanks!

syncer's avatar
syncer
Helpful | Level 5
3 years ago

Hi Megan  - Happy Mon to you as well!

 

It looks like the issue has been fixed as I was able to sign up using the link I provided above, today.

 

Appreciate your efforts in getting this resolved for me!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Awesome news syncer!

     

    If you need anything else, let me know!

    • Sam DBX's avatar
      Sam DBX
      Icon for Community Manager rankCommunity Manager
      3 years ago

      Happy to see that this is resolved!

       

      If anyone is experiencing the same problem, know that we've spotted some minor issues when users ''dismiss the promotion''. 

       

      Please reach out to us or contact support so we can assist.

       

      Thanks! 

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