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Muzienka's avatar
Muzienka
New member | Level 2
6 days ago

Pop-up about plans is annoying.

Hi I am new hier but issue is not new. POP-UP'S aboyt plan, when I already have plan. And no, I wil not send screanshot because is stil the same as all the oyher times.  Pleeease, do something ab...
Plans
upgrades
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 days ago

Hi Muzienka, sorry to hear about that!

Could you clarify what notifications you're referring to? Are you seeing this on the Dropbox site, mobile app or desktop app?

Can you also let me know what’s your current plan, as shown at your Plan page here?

Lastly, did this start happening recently, or is it something you’ve been seeing for a long time, even though you’re on a paid plan?

Let me know more, and we'll take it from there!

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