Re: My card has been changed and my account was accessed by someone else, please help

No - I am in the Dropbox website, not logged into my account. To get any customer service, I need to be logged in. I don't see the "I want to look up info..."

I really need to get this resolved. Any help you can give me is much appreciated. 

Hey there Joaniemn!

No worries, I went ahead and opened a ticket on my end for you. 

I'll see you there. Thanks!

Thanks - I just verified my email address

Megan - Good morning! Just checking in to see if you need anything else from me to get this resolved. I really appreciate your help.

Hey Joaniemn! For Megan to further assist, you’ll need to reply back to her email first.

I did hit the "verify email" button yesterday - it just takes me to the folders I have. What is my next step?

Hey Joaniemn, just to clarify: 

I've sent an email message to the email address linked to your Community profile, in order for us to have a closer look into this.

Did you have the chance to check this out and try to reply back to me? 

Just found it - it was in my Junk email