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Ihacked's avatar
Ihacked
New member | Level 2
2 months ago

Someone used my card to purchase a Dropbox plan, and now I need a refund.

I GOT HACKED AND THEY USED MY CARD TO BUY DROPBOX AND I CANCELLED MY ALL CARDS BUT NOW I WANT A REFUND AND DROPBOX DOESNT GIVE ME ANY REPLY I WANT MY 600 TURKISH LIRA BACK   
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Ihacked's avatar
Ihacked
New member | Level 2
2 months ago

please help me dropbox support I want my money back I want refund I got hacked and they bought dropbox with my card 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 months ago

    You need to contact your card company NOT Dropbox - as its your card which is compromised and as such they will use it for other things. 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hi there, Ihacked, sorry to hear about that! 

    I was able to use your Community-linked email address in order to locate your active support ticket. It looks like the case has been handled from one of our agents.

    If you need something else, please let me know and I will be more than happy to help every step of the way. 

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