Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
billyjdoesoz
3 years agoExplorer | Level 4
Switch Dropbox Plans Between 2 Active Dropbox Accounts (Dropbox Basic & Dropbox Plus)
Hi Dropbox Community, I hope you are all doing well. I am trying to switch Dropbox Plans between 2 active Dropbox Accounts (1 - Dropbox Basic & 2 - Dropbox Plus). I contacted Dropbox in April 2023...
- 3 years ago
billyjdoesoz wrote:
I am trying to switch Dropbox Plans between 2 active Dropbox Accounts (1 - Dropbox Basic & 2 - Dropbox Plus).
You can't switch the plans between the two accounts. The only thing you can do is swap the email addresses between the two accounts, using a third email address, which is the process they explained to you.
Rich
Super User II
3 years ago
billyjdoesoz wrote:
I am trying to switch Dropbox Plans between 2 active Dropbox Accounts (1 - Dropbox Basic & 2 - Dropbox Plus).
You can't switch the plans between the two accounts. The only thing you can do is swap the email addresses between the two accounts, using a third email address, which is the process they explained to you.
- billyjdoesoz3 years agoExplorer | Level 4Thank you for your reply, Rich. That’s very unfortunate as that’s not what I was told by Dropbox. A lot of planning and work all for nothing it seems. Back to the drawing board, I guess.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!