Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
arijit_mazumder
24 days agoExplorer | Level 3
The ASUS 500 GB promotion hasn't been applied to my Dropbox account.
Payment Method: Didn't made any payment How did you upgrade? : Downloaded from Drop Box official website
I have an ASUS TUF Gaming A15 FA506NFR laptop that should qualify for the 500 GB Drop...
arijit_mazumder
24 days agoExplorer | Level 3
Dropbox wasn't pre-installed, sir.
Nancy
Dropbox Community Moderator
23 days agoHi arijit_mazumder! From a look into our system, I can see that you already have a ticket logged with our support team and one of our agents has already replied back to you asking for more info.
Can you please respond to their email, so that they may further help you? I’ve also left them an internal note on your behalf.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!