Forum Discussion

Stewart4's avatar
Stewart4
New member | Level 2
2 years ago

Unable to cancel recurring monthly charges for a Dropbox account

I have a monthly charge on my credit card for a dropbox account.  I can't cancel this charge as the prompts don't match the account I have access too. There is no way to call Dropbox and speak to a...
billing
cancellations
Payments
Shogun1989's avatar
Shogun1989
Helpful | Level 6
2 years ago

Have you tried reaching out to the community manager at Dropbox? And what of going to your billing section to see if it's possible to remove your card or cancel your plan?

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