Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

AntonEgo's avatar
AntonEgo
Explorer | Level 4
1 month ago

Unable to contact support

I am extremely disappointed. There is no way to contact support. There is only this forum, where you need a degree just to be able to write, and where I already know I will never get any support. Any...
Plans
Grame1955's avatar
Grame1955
New member | Level 2
1 month ago

I agree with Anton that any reputable company should have a customer call number. 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
1 month ago
Grame1955 wrote:

I agree with Anton that any reputable company should have a customer call number.

They do - if you pay for it which, to be fair, is only reasonable. 

How many other big companies dont do phone support now, in fact, how many dont do support at all. Support is COSTLY and they need to pay for it somehow - which would be via price increases to us or removal of the free tier 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!