Forum Discussion

irun's avatar
irun
New member | Level 2
3 years ago

Unable to pay or to change my payment method.

I am unable to pay for renewing my subscription. I also not able to change my payment method. How to fix it?
billing
Payments
Plans
upgrades
robin712's avatar
robin712
New member | Level 2
3 years ago

Yes! That worked. Thank you!!! What caused this to go off the rails? Was it something on my end? I'm so dependent on my Dropbox so this makes me really nervous.

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

I can't be sure about this, but it could be a temporary glitch during the upgrade or an issue with being logged into different account robin712 

 

In any case, I'm glad to hear it's sorted now and thanks for keeping us in the loop too.

 

Let us know if anything else comes up! 

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