Forum Discussion

irun's avatar
irun
New member | Level 2
3 years ago

Unable to pay or to change my payment method.

I am unable to pay for renewing my subscription. I also not able to change my payment method. How to fix it?

billing
Payments
Plans
upgrades

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Bjorn S, are you already on a paid plan according to this page?

     

    If not, then you'll need to upgrade to a plan to enter your payment details.

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