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unable to restore purchase
There's a free trial right now and somehow I'm still charged for the upgrade. But I also cannot access my new space, keeps saying I need to upgrade, and when I go to restore my purchase it says (NSURLError Domain Error 409.)
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- Jay
Dropbox Community Moderator
Hi ltg444, thanks for bringing this to our attention.
Are you on a stable and reliable WiFi network?
Could you try connecting to cellular data to restore the purchases?
This will help me to assist further!
I tried a few times and it gives me an error message (NSURLErrorDomain error 409.)
- I bought a pro subscription and it processed payment through the App Store and shows I paid. But in the Dropbox app it doesn’t show my updated subscription and keeps asking me to upgrade for more storage. I keep clicking restore purchases and it comes up with this error message: Unable to Restore Purchases
The operation couldn't be completed.
(NSURLErrorDomain error 409.) Hello- I am on an iPhone and subscribed to the 2TB storage - account was charged but my Dropbox will not upgrade and says I’m still a basic account. I’ve tried to restore purchase via Wi-Fi and cellular data and I get the error code 409 as well. Please let me know what I can do to make my account sync to the plan I’ve purchased.
- I’m having same issue
- Im having the same issue, did you get this solved?
- I have the same issue
