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Forum Discussion

ltg444's avatar
ltg444
Explorer | Level 3
4 years ago

unable to restore purchase

There's a free trial right now and somehow I'm still charged for the upgrade. But I also cannot access my new space, keeps saying I need to upgrade, and when I go to restore my purchase it says (NSUR...
Mobile
Payments
Plans
upgrades
andre347's avatar
andre347
New member | Level 2
4 years ago
I bought a pro subscription and it processed payment through the App Store and shows I paid. But in the Dropbox app it doesn’t show my updated subscription and keeps asking me to upgrade for more storage. I keep clicking restore purchases and it comes up with this error message: Unable to Restore Purchases
The operation couldn't be completed.
(NSURLErrorDomain error 409.)
Ang3's avatar
Ang3
Explorer | Level 4
4 years ago
Im having the same issue, did you get this solved?

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