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nharp's avatar
nharp
New member | Level 2
4 years ago
Solved

Unable to see India as dropdown country for credit card payments

Hi  I have to upgrade my storage but I am not able to do so. I do not see India as dropdown country for credit card payments. Also, there is no other option for payment. I see UPI but as soon as se...
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  • Walter's avatar
    Walter
    4 years ago

    Hi all, I just wanted to mention that this should be resolved now.

     

    Note that you might need to clear your browser's cookies or cache before you can see India as an option on the Checkout page again. 

     

    Let us know if this persists for anyone of you!

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi nharp, I hope you’re doing well! 

 

Is it alright if I open a ticket for you, so that we can investigate this further? If you don’t mind that, I can message you to the email address that’s tied to your Community profile here. 

 

Also, welcome to the forum, Gina_WV!

 

Can you let me know a few more details on the issue? Is the user trying to pay via UPI and they’re unable to do so, nonetheless? 

nharp's avatar
nharp
New member | Level 2
4 years ago

@Nancy please feel free to email. I would like to know the ETA of the resolution . I would want to remain with dropbox but if a simple upgrade is such a hassle, I would have no choice but to evaluate other cloud storage options. 

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