Forum Discussion

Kreid44's avatar
Kreid44
New member | Level 1
10 months ago

Unknown Dropbox charges on a company credit card that are not for our company

Hi Dropbox, I have tried contacting your 855 phone number you have listed multiple times but it is "busy" every time I call. I have submitted a request for "other" for billing but have not been conta...
billing
Payments
Mark's avatar
Mark
Icon for Super User II rankSuper User II
10 months ago
Kreid44 wrote:

I'm not sure how they got our visa number but they seem to be located in the southern USA while we operate only in Canada.

Why havent you reported this to your card provider? Somebody has access to your card information who shouldn't have. You need to cards cancelling and reissuing. 

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