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Forum Discussion
lisatree22
2 months agoNew member | Level 2
Upgrading but already have Dropbox Sign
Does anyone know if Dropbox has a sales team that we can actually talk to? I'm trying to decide whether to upgrade from a Dropbox Basic to Dropbox Plus, but have a question that I'm not finding the answer to and the AI bots are useless for this. I just paid for Dropbox Sign, but I see that Dropbox Plus includes Dropbox Sign (or at least something that sounds like it: "edit PDFs and get signatures", so I'm wondering if I can get some kind of credit for having already paid for a feature in Dropbox Plus.
Ironically, in order to make this decision, I need to talk to someone, but the basic plan only includes chatbot, community and help center, so I'm in a bit of a catch 22. Does anyone here happen to know how to find out the answer to my question?
2 Replies
- kirksuzukiii2 months ago
Dropbox Staff
Hi lisatree22 !
You can surely upgrade to the Dropbox Plus plan. You are right that this comes with a Dropbox sign feature however this only offers 3 signature requests per month. You can connect your Dropbox sign account to the Dropbox Plus for you to enjoy more signature request.
Let me know if you have other questions. - lisatree222 months agoNew member | Level 2
Okay great, that's very helpful to know, thanks for your answer!
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