Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

frankleonrose's avatar
frankleonrose
New member | Level 2
15 hours ago

Upgrading from Plus to Family

I currently have a Plus plan and would like to upgrade to Family to merge mine and my spouse's plans. I am billed on my credit card directly by Dropbox for the current plan.

When either of us visits the Upgrade page, all we see are Plus (our current plans), Professional, and Standard.

Neither of us was a part of a team previously. (How would we check that?)

What can I do to find/reveal the Family Plan option?

Thanks!

Plans
upgrades

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!