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sarasvanberg's avatar
sarasvanberg
Explorer | Level 4
4 years ago

Urgent, cant update my billing information

Hi,

 

Im trying to update my credit card, but I get the following erro message when trying to do so:

"

You can’t update your billing information because Credit Card doesn’t support None currency."

Account Settings
billing
Payments

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  • Evan 's avatar
    Evan
    New member | Level 2
    3 years ago
    Why do you not want people's money. It's wild that I see thousands of people here have this none currency glitch.
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Evan, sorry to hear about that! 

     

    It might sound trivial, but have you tried using a different browser altogether, in order to upgrade your account? 

     

    Let me know more, and we'll take it from there!

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