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Forum Discussion

Michael_Steinhofer's avatar
Michael_Steinhofer
Helpful | Level 6
4 years ago
Solved

why did my Plus account suddenly not auto renew?

I've had a plus account for almost 3 years now. last week I started getting notification emails that I'm out of storage space. I thought no way. I finally check today only to discover that the accoun...
Account Settings
downgrade
Dropbox Plus
Payments
  • Michael_Steinhofer's avatar
    Michael_Steinhofer
    4 years ago
    Hmm. I’m not sure that’ll be necessary? I’ve already resubscribed. So I have my account back.
Michael_Steinhofer's avatar
Michael_Steinhofer
Helpful | Level 6
4 years ago
A good thought but nope. She doesn’t have access to the account any longer. â˜ș
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

I'd be happy to send you an email, in order for us to look into this Michael_Steinhofer. 

 

Should I go ahead? 

  • Michael_Steinhofer's avatar
    Michael_Steinhofer
    Helpful | Level 6
    4 years ago
    Hmm. I’m not sure that’ll be necessary? I’ve already resubscribed. So I have my account back.

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