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TT-2022's avatar
TT-2022
New member | Level 2
4 years ago
Solved

Wrong email account

Hi there! I received a promotional account (100gb free for 1 year), but I mistyped the email address (forgot 2 digits!) and am unable to update it from the app or on the web because the erroneous em...
Account Settings
Promotions
  • Mark's avatar
    Mark
    4 years ago

    Hi TT-2022 

     

    You cannot move bonus space to a different account I'm afraid. 

     

    All you can do is swap the emails on the accounts by using a third as a temp one to release the one you want to use - note you will need to reupload things between the accounts etc. 

Arirat banpavichit's avatar
Arirat banpavichit
New member | Level 2
3 years ago

I have my Dropbox account and data already. However I paid to another e mail without data. How can I transfer my data 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    Arirat banpavichit wrote:

    I have my Dropbox account and data already. However I paid to another e mail without data. How can I transfer my data 

    You can use a shared folder between the accounts to move files from one account to the other.

     

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