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Bobingabout's avatar
Bobingabout
New member | Level 1
10 months ago
Solved

217.4.4417 breaks screenshot pasting feature on Windows

A new update of Dropbox was pushed to me today.  It added a new set of options related to screenshots. Show quick action after screenshot... I dislike this, I preferred just getting the not...
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  • Bobingabout's avatar
    Bobingabout
    9 months ago

    I think I have a new problem...

    No there hasn't been an update, it's still V219.4.4463, but when I press the Print Screen button, Dropbox seems to... not do anything, Even though I have the Save Screenshots to Dropbox check turned on, it's not doing that. 
    As far as I can tell, it hasn't been saving screenshots for a few days, so this persisted through PC reboots.

    EDIT: And after typing this, it's started working again.
    I'd been toggling the settings on the screenshot page on and off with no effect. The last thing I did before it started working again was turn on "Ask to backup external drives" in the backup section.

RyanFromDropbox's avatar
RyanFromDropbox
Icon for Dropbox Product Manager rankDropbox Product Manager
9 months ago

Bobingabout -- Thanks for the update! 

As you mentioned in your initial post (before updating), we’ve added a new toggle to the Screenshot settings that will allow you to control whether a link is auto-copied, or the clipboard behavior remains unchanged. I want to confirm: aside from Discord, this is working properly for you, correct?

On Discord specifically, I have seen a few mentions of Discord’s “Legacy chat input” setting. It looks like enabling that might resolve the issue? This could be outdated, but wanted to suggest it! 

Looking forward to hearing from you.

Bobingabout's avatar
Bobingabout
New member | Level 1
9 months ago

Yes. Everything seems to be working correctly.

With the link option turned off, I can paste my screenshots into my art software, Telegram and even Discord now.
And of course, with the link option turned on, it pastes a link into Discord/Telegram, but not the art software, as expected.

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